Privacy Notice

Thank you for visiting vioneille.com, operated by Vioneille (the “Company,” “we,” “us,” or “our”). We are committed to providing a secure and convenient shopping experience while respecting and protecting your personal information.

This Privacy Policy explains what information we collect when you access or use our website and services, how we use, process, and share this information, and the choices available to you regarding your personal data.

By accessing or using our Services, you acknowledge and agree to the collection, use, storage, and processing of your information as described in this Privacy Policy, including where applicable in the United States, Canada, and other regions where we operate. If you do not agree with this policy, please discontinue using our Services.


What Information Do We Collect?

We may collect information through the following methods:

Information You Provide to Us

We may collect personal information when you:

  • Place an order;
  • Subscribe to our newsletters or promotional emails;
  • Participate in special offers, promotions, or surveys;
  • Purchase gifts for others;
  • Contact our customer support team.

The information collected may include:

  • Name;
  • Email address;
  • Phone number;
  • Shipping address;
  • Billing information;
  • Order details and purchase history.

If you provide information about another individual, such as a gift recipient, we may collect their name, contact details, and delivery information to fulfill your request.


Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information through technologies such as cookies, pixels, log files, JavaScript, and similar tools.

This information may include:

  • Browser type and device information;
  • IP address and device identifiers;
  • Pages viewed and links interacted with;
  • Website referral sources;
  • Time spent browsing our website;
  • Shopping activity and browsing behavior;
  • Interactions with our emails, advertisements, or promotions.

We use this information to:

  • Operate and maintain our website;
  • Improve website performance and functionality;
  • Remember your preferences;
  • Analyze customer behavior and website usage;
  • Provide more relevant products, content, promotions, and advertising.

Information From Third Parties

We may receive information from third-party sources to help verify, update, or improve the information we collect.

This may include information obtained when you interact with us through:

  • Social media platforms;
  • Payment providers;
  • Marketing partners;
  • Other third-party services.

We may combine information collected from our website, your devices, offline interactions, and third-party sources to improve our services and provide a better customer experience.


Third-Party Analytics and Advertising

We may work with third-party analytics providers and advertising partners to understand website activity and improve the effectiveness of our marketing campaigns.

These providers may use technologies including:

  • Cookies;
  • Pixels;
  • Web beacons;
  • Similar tracking technologies.

These technologies may collect information about your activities on our website and other websites.

Third-party services operate under their own privacy policies, and we do not control how these providers collect or process information.


Cookies and Tracking Technologies

We use different types of cookies to improve your experience:

Essential Cookies

These cookies are necessary for basic website functions, including:

  • Shopping cart operation;
  • Checkout processing;
  • Account functions;
  • Website security.

Performance Cookies

These cookies help us understand how visitors use our website and allow us to improve website performance.

Functional Cookies

These cookies allow our website to remember your preferences, such as:

  • Language settings;
  • Currency selection;
  • Shipping region;
  • Other personalized settings.

Advertising Cookies

These cookies help us and our advertising partners:

  • Provide more relevant advertisements;
  • Measure advertising performance;
  • Improve marketing effectiveness.

Disabling certain cookies may affect some features and functions of our website.


Do Not Track

Some browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request.

Where permitted by law, we may continue using cookies and similar technologies to operate our services, analyze website activity, and provide relevant advertising.


Managing Your Advertising Preferences

You can manage cookie preferences through your browser or device settings.

You may also control certain interest-based advertising preferences through:

Network Advertising Initiative:
http://www.networkadvertising.org/managing/opt_out.asp

Digital Advertising Alliance:
http://www.aboutads.info/choices

For Criteo advertising preferences, please visit:

http://www.criteo.com/us/privacy-policy

Please note that opting out of personalized advertising does not mean you will stop seeing advertisements. You may still receive ads, but they may no longer be tailored based on your interests.